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Source: KansasCity.com

Experts say that it is time for Indian outsourcing companies to expand their activities to low-cost countries

Indian outsourcing companies should expand their operations to other low-cost countries if they want to stay competitive, experts said at an International Software Conference, held on Thursday, February 14th 2007.

Setting up call centers, back-office operations and software development hubs in Mexico or Eastern Europe would bring Indian firms closer to the companies they serve in the United States and Western Europe.

``Customers want services closer home in their own geographies,'' said Padma Ravichander, president of Perot Systems India and Asia-Pacific, which offers information technology services to banks, health care and financial services companies.

``Companies must be more adaptable, nimble if they want to get the core businesses of their clients that often can't be remotely delivered,'' she told the three-day conference organized by the National Association of Software and Services Companies, India's main software services trade group.

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